Responsible gambling

Responsible Gaming at Casino du Lac-Leamy

As part of our commitment to providing a safe and enjoyable experience for all guests, we have implemented various responsible gaming measures.

Self-Exclusion Program

We understand that sometimes individuals may feel the need to take a break from gaming. Our self-exclusion program allows you to voluntarily ban yourself from accessing our casino premises for defined periods.

To self-exclude:

Visit our Responsible Gaming page on-site or online.
Fill out the Self-Exclusion Request form, which will include your name and contact information.
Submit the completed form to our responsible gaming team.

Once you have submitted your request, we will ensure that your details are entered into our system, preventing access to the casino premises during the specified period.

Reality Checks

To help you manage your gameplay and prevent excessive spending, we offer reality checks through our online platforms:

Set deposit limits: Configure a limit on the amount of money you can spend within a given time frame.
Session reminders: Receive alerts about your session duration to encourage breaks and maintain control.
Loss limits: Restrict the amount wagered within a specified period.

Links to Support Organizations

If you or someone you know is struggling with problem gaming, we provide access to external support resources:

National helplines
Counseling services

Visit our Responsible Gaming page for more information and links to these organizations.

Remember, responsible gaming is everyone's responsibility. If you feel that your gaming habits are affecting your relationships or daily life, please seek help from one of the above-mentioned organizations.

We Care About Your Well-being

At Casino du Lac-Leamy, we prioritize our guests' well-being and safety. Our staff is trained to recognize signs of problem gaming and will assist in directing you to our responsible gaming team or external support services if needed.

Please play responsibly!